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TSE035 Project Facilitation Workshop

Getting things done!

Course Description

In the world of projects, it’s said that, “The Project Manager has all the responsibility for a project’s success, but not the authority to make it happen!” In today's cross-functional, high speed, multi-location and high-demand project environments, being successful has never been more difficult (and failure more public.)  Project Facilitation Workshop is designed to help both full-time Project Managers, Team Leaders and PMO Members help project teams achieve success.  To us, facilitation is much more than simply running good meetings!

A major goal is to have participants able to apply key facilitation, leadership and project management tools and concepts to help get things done!

The workshop follows and reinforces the PMI (Project Management Institute) related Knowledge Areas. Upon completion of the program, participants involved with PMI’s Project Management Professional – PMP program, are awarded 15 PDUs or “Contact hours”. Our R.E.P. code is 1270. We are also endorsed by the IIBA for compliance with the BABOK (Business Analysis Body of Knowledge). Our EEP code is E112.

Prior to attending this workshop, it is recommended that participants attend TSE001 Project Planning and Control (The Foundations of Project Management).

Upon completion of this workshop, each participant will be able to:
  • Decide where and how to focus his or her efforts to improve personal facilitation skills.
  • Understand their personal facilitation style preferences and those of the team, and use them to create and maintain a motivated project environment and to resolve conflict.
  • Employ facilitation skills and techniques such as brainstorming, root cause analysis (fishbone diagramming), risk analysis and of course, delegation.
  • Understand and facilitate Process Mapping and related Quality Initiatives which help us to gather, develop and deliver traceable Business Requirements.
  • Identify and help team members resolve conflicts before they have a deleterious impact on the project and its success.
  • Help team members plan and achieve project success while working in remote teams.
  • Use effective meeting strategies to enable and empower team members to create deliverables according to schedule and follow-up on action items.
  • Negotiate during the project and be able to select and emphasize win-win and win-lose strategies as needed.

The practical tools, techniques and concepts provided in this two-day workshop are reinforced and practiced with real-world project situations, exercises and checklists. Depending upon our client’s organizational and responsibilities structure, the workshop can be tuned to include tools and techniques to aid in the Requirements, Business Analysis phases of projects.

Course Outline

  1. INTRODUCTION AND COURSE OBJECTIVES
  2. FACILITATION (It’s not just meetings!)
  3. FACILITATING PROJECT TEAMS
  4. MOTIVATING THE TEAM MEMBERS
  5. MEETINGS AND WORKSHOPS (Remember the last good one?)
  6. NEGOTIATIONS (With everybody, for everything!)
  7. FACILITATING REQUIREMENTS ANALYSIS (and your Stakeholders)
  8. CONCLUSION AND CRITIQUE



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